Refund policy

Return & Refund Policy

Because our products are food items, we are unable to accept returns or exchanges once an order has been shipped.

If your order arrives damaged, leaking, broken, or you receive the wrong item, please contact us at hello@thebackyardgardenclub.com within 3 days of delivery.  Include your order number and clear photos of the product and packaging so we can review the issue.

Approved claims may be resolved with a replacement, store credit, or refund at our discretion. Shipping charges are non-refundable unless the error was made by The Backyard Garden Club.

Orders may be canceled only if they have not yet been processed or shipped. Once an order has entered fulfillment, it cannot be canceled.

We want every customer to be satisfied with their order. If you have a problem, please contact us and we will work with you to make it right.

This policy does not limit any rights you may have under applicable law.

The Backyard Garden Club
From Garden to Table.